You pay only for what is actually done
No hidden costs or surcharges
For many years MoPi has focused on the medical care and transfer of patients across Switzerland. The service for medically stable people is continually developed in terms of quality of care, patient safety and cost efficiency. Our teams accompany patients and their relatives through the whole process: from the first advice through the booking, during the transport from bed to bed, to settling the claim with the health insurer. We love our work and support you with commitment, empathy and expertise.
Call us without obligation or send a transport request (top right) and we will gladly advise you on the best transport solution.
Base rates:
Transport in a wheelchair / seated without accompaniment (S4/F): CHF 95.-
Transport with patient accompaniment (S4): CHF 240.-
Stretcher transport with medical supervision (transport paramedic), monitoring included (S3/E): CHF 340.-
Stretcher transport with medical supervision (paramedic), monitoring included (S3): CHF 420.-
By effort:
Care time: CHF 1.50 / minute / person
Kilometres: CHF 4.- / km
The assignment is billed to the exact kilometre and minute. We charge only for the distance and the time spent with the patient, from collection through to handover at the destination or at home.
Surcharges:
Infusion or syringe pump: CHF 40.-
Suction (MoPi equipment): CHF 50.-
Isolation (Covid / droplet): CHF 60.-
Other isolation: CHF 40.-
Carrying assignment with stairs
Electric stair climber: CHF 90.-
Carrying with a carry sheet or carry chair: CHF 90.-
Carrying support team < 15 min travel: CHF 180.-
Carrying support team 15-30 min travel: CHF 270.-
Carrying support team 31-60 min travel: CHF 360.-
Weekends, public holidays and nights:
25% between 19.00 and 06.00 and on Saturdays, Sundays and public holidays
Cancellation / abortive journey:
Late cancellation (2h before the appointment): base rate
Abortive journey (cancelled on site): base rate + any waiting time
Special assignments / repatriations: assessed case by case
Included services
- The transfer journey
- Cleaning and laundry
- Administration and short-notice transport booking
- Oxygen administration
- Hygiene measures (masks etc.)
- Cancellation costs (with primary partners)
Possible transports (selection):
- Oxygen
- Vital sign monitoring
- Transports under compulsory committal
- Peripheral / central venous catheter
- Isolation transports
- Tracheostomy
- Continuation of therapy
- Syringe or infusion pump
Excluded transports (selection):
- Incubator transports
- Unwitnessed fall with head impact
- Suspected myocardial infarction or cerebral haemorrhage
Frequently asked questions
Does health insurance cover patient transport?
MoPi.ch is recognised by all Swiss health insurers and has tariff agreements with them. Medically necessary transports can be claimed from the insurer under the Swiss Health Insurance Act and the relevant cover. How much is reimbursed depends on your policy — we accompany you from booking to the claim.
What does patient transport cost?
Base rates start at CHF 95.- for a wheelchair or seated transport without accompaniment. A stretcher transport with medical supervision and monitoring starts at CHF 340.-. Added to that are CHF 4.- per kilometre and CHF 1.50 per minute of care. Billing is to the exact kilometre and minute, and only for the time spent with the patient.
Is MoPi.ch an emergency service?
No. MoPi.ch transports medically stable patients and is neither an emergency nor a rescue service. In an emergency, call 144. Rescue and emergency transports are handled within the same group by Rettungsdienste Nordwestschweiz AG, which is connected to the emergency number 144.
How quickly is a transport available?
We are reachable around the clock, 365 days a year. Transports that are to take place on the same day must be booked by telephone: 0800 144 365. For planned transports the form on the contact page is enough.
What types of transport are there?
Lying with medical supervision from bed to bed, in a certified comfort wheelchair or in the patient’s own chair, seated with support from trained staff, and accompanied with specialist care — for instance with dementia or a psychiatric diagnosis. Alongside these runs school transport for children and young people with special needs, a business line in its own right.
Which area does MoPi.ch cover?
MoPi.ch operates across Switzerland, with its head office in Windisch and branches in Schübelbach, Zurich and Bern. We also carry out international repatriations from European countries.
Does MoPi.ch also run school transport?
Yes. For more than twenty years a dedicated department of MoPi.ch has carried children and young people with intellectual or physical disabilities to school — in the Zurich, Central Switzerland and Biel regions, with crash-tested safety systems and one-to-one accompaniment where needed. Enquiries go to +41 44 781 49 49 or schultransport@mopi.ch.
